What can Service Providers do to ensure that invoices are paid promptly?

Click to view sample service provider invoice.

Clear, comprehensive and correct invoices mean that MOIRA FI is better positioned to process payment faster.

• Communicate with your service users to help them understand the new system and their responsibilities to you as a service provider. The service user or their invoicing authority must sign the account and return it to MOIRA FI for payment. Until this authorised account is received, the invoice cannot be paid

• Ensure that invoices are made out in the service user’s name. Invoices must not be made out to MOIRA

• Ensure that invoices are detailed and correct. As a minimum invoices must include the following

• Service user’s name and address

• Service provider’s name, address, payment details and contact telephone number

• Invoice number and date of issue

• Service provider ABN

• Details of services provided i.e. date/s and rate at which service was charged. Sub totals as well as totals help us to enter data quickly and accurately